Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, company details, and other identifiers you provide when using our services.
• Usage Data: Information about how you interact with our platform, including IP address, device type, and browsing behavior.
• Uploaded Content: Images and data submitted through our services for analysis.
• Payment Information: If you make purchases, we collect billing details through third-party payment processors. We do not store payment card details.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Users can manage cookie preferences in their browser settings.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our services.
• Analyze and verify retail layouts and generate compliance reports.
• Communicate updates, provide customer support, and send promotional offers (with opt-out options).
• Enhance security, prevent fraud, and comply with legal obligations.
• Customize user experience and improve platform functionality.

3. Legal Basis for Processing (For GDPR Compliance)

If applicable, we process your data based on:

• Performance of a Contract: When necessary to provide our services.
• Legitimate Interest: To improve services, prevent fraud, or analyze trends.
• Legal Obligation: When required by law.
• Consent: For marketing and certain data processing activities. Users may withdraw consent at any time.

4. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party vendors assisting in business operations (e.g., cloud storage, analytics, payment processing).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale, with prior notification.

5. Data Retention & Deletion

We retain your personal information as long as necessary for business purposes or legal obligations. Users may request data deletion at any time by contacting us at hello@reaglo.com.

6. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage users to take precautions when sharing personal data online.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain types of processing.
• Opt out of marketing communications.
• Request data portability.
• Lodge a complaint with a data protection authority (for GDPR-covered users).

To exercise these rights, contact us at hello@reaglo.com.

8. Third-Party Links

Our platform may contain links to external websites or third-party services. We are not responsible for their privacy practices and encourage users to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website, and we will notify users of significant changes where required.

10. Contact Us

For any questions, concerns, or data-related requests, please contact us at: hello@reaglo.com